At Tang Fabricators, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.
1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
2. Conditions for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Return Process
To initiate a return, please contact our customer service at support@tangfabricators.com to obtain a return authorization. Once your return is approved, you will receive instructions on how to return your item.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
5. Non-Returnable Items
Some items are non-returnable, including gift cards and downloadable software products. Please check the product description for specific return information.
6. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Exchanges
If you need to exchange an item for the same item, please contact us at support@tangfabricators.com for assistance.
8. Contact Us
If you have any questions about our Refund and Return Policy, please reach out to us at support@tangfabricators.com.
